INVESTIGATING THE OBSTACLES OF IMPLEMENTING HEALTH INFORMATION SYSTEMS FROM VIEWPOINT OF PERSONNEL OF MEHRIZ HEALTHCARE SYSTEM IN 2017

Abbas Yazdanpanah; Hamid Eatemadololama; Somayeh Hessam

doi:10.22270/ujpr.v3i1.R13

Abbas Yazdanpanah Department of Healthcare Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran
Hamid Eatemadololama Department of Healthcare Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran
Somayeh Hessam Department of Health Services Administration, South Tehran branch, Islamic Azad University, Tehran, Iran

10.22270/ujpr.v3i1.R13

Keywords:

Health information system, Mehriz health network, obstacles, Sib

Abstract

Objectives: Health centers have a special significance as one of main organizations of providing services and first line of access to services for people. These centers severely require using various means of information systems due to existence of high volume and variety of information in various fields and the best tool for managing this collection of wide and different information is Sib health information systems. The present study was conducted with the aim of investigating obstacles of implementing Sib health information system from viewpoint of personnel of Mehriz healthcare network in 2017.

Methods: This study investigated the obstacles of health information system qualitatively and with content analysis method. The research environment includes Mehriz city healthcare network and the study sample was 12 managers and authorities of Mehriz health center as key authorities who entered interview with purposeful sampling method with personal consent. Data collecting tool in this study was open questions. After performing interviews and implementing them, the data obtained from interview was analyzed based on topics and subtopics.

Results: The results obtained from interviews analysis showed that totally there are 5 main topics from view of Mehriz health network personnel for implementing Sib system. These topics include obstacles relating to human forces about commissioning and implementing health information system, financial obstacles before Sib health information system, legal obstacles before Sib health information system, organizational and structural obstacles of health information system, and technical obstacles (software and hardware) obstacles for health information system.

Conclusion: Regarding the identified obstacles, informing about application and development of information system in health domain, holding conferences with the objective of providing the latest achievements and using people with competence in training affair and providing applied training in this field and also increasing of commitment between user and support is a suitable way of obviating obstacles.