EVALUATION OF FACTORS AFFECTING EFFICIENCY AND EFFECTIVENESS AMONG STAFFS OF SHIRAZ UNIVERSITY OF MEDICAL SCIENCE

Abstract

Objectives: The general goal of present research is to study factors affecting improvement of efficiency and effectiveness among staffs of Shiraz University of medical science. This is an applied research in terms of objective and this is a descriptive co relational research in terms of information collection. Information was collected by library in field form.

Methods: Statistical population includes all personnel of Shiraz University of medical science (900 people). Concerning Cochran's table, the number of samples was 269. The simple random sampling was used. The researcher-conducted questionnaire has been used to collect information and to study factors affecting the improvement of efficiency and effectiveness among personnel of Shiraz University of medical science. The questionnaires were designed based on Five-point Likert scale and the questionnaire contains 27 items. The validity and reliability of the questionnaire were confirmed. Various statistical methods have been applied to analyze data resulted from the questionnaire. Descriptive statistical method, relative frequency distribution table and percentage diagrams have been used in descriptive part of the research. Kolmogorov-Smirnov, Pearson correlation as well as Friedman tests have been used to study data normality in inferential statistical section.

Results: Results indicated that there was a significant relationship between organizational culture, incentive, technological factors, staffs' training and the effectiveness and efficiency of personnel of Shiraz University of medical science. The sequence of efficiency indicators of personnel of Shiraz University of medical science shows that organizational culture of personnel of Shiraz University of medical science is in the first place using Friedman test. Incentive, technological factors and staff training are in the second, third and fourth place respectively. Furthermore, Friedman test of the sequence of effectiveness indicators of personnel of Shiraz University of medical science indicates that technology with mean of 5 is in the first place. Incentive, staff training and organizational culture are in the second, third and fourth place respectively.

Conclusion: It is suggested that indicators of organizational culture and technology are paid attention by authorities for organizational effectiveness and efficiency.

Peer Review History:

Received 3 December 2017;   Revised 10 January 2018; Accepted 14 February; Available online 15 March 2018

Received file:        Reviewer's Comments:

Average Peer review marks at initial stage: 4.5/10

Average Peer review marks at publication stage: 7.5/10

Reviewer(s) detail:

Ahmed Tagelsir Mohamed Ali, National University, Sudan, ahmedtagelsir7@hotmail.com

Dr. George Zhu, Tehran University of Medical Sciences, Tehran, Iran, sansan4240732@163.com